Bespoke Visual System to Track Contract Errors

Industry: Transport

Requirement: The commercial department of a large metropolitan transport organisation wanted to track and minimise contract errors, but the project was deemed too difficult by its in-house developers.

Solution: Elegant IT created a bespoke application that tracks live contracts to ensure that all of the necessary information is complete and up to date. For example, contract reference, description, relevant contacts, framework, reviews, expiry date, etc. The system takes an Excel file that is generated automatically by the company’s internal contract system and imports it into a database, which records the issues then tracks them until completion.

Outcome: The system allows managers to see the areas in which they are experiencing the most errors, and how long it takes to resolve them.

The system connects with the Elegant IT Virtual Whiteboard to allow transparent communication of where the issues are. This management tool also provides a meeting format or interactive platform to drive down the number of errors by creating corrective actions.

“Elegant IT’s solution allows us to track and manage issues that have plagued the department for years. Their ‘out of the box’ thinking allows a solution to be put in place that has made a positive impact on our day to day operations.”