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Cloud hosted HR Case Management System drives down costs and increases efficiency

HR Case management is an area that gets over looked but is critical to managing a HR departments work load. Failure to have a robust system to deal with requests to the HR department can leave your company open to increased costs and risk.

Traditionally these types of systems are sold as add-ons to larger systems which can make them very expensive, Elegant IT’s Case management system allows for a standalone system to exist that provides all the functions of the larger system add-ons at a fraction of the cost.

Our approach is to use our in house HR consultants to guide you through the system and customising the system to your processes to make it as easy as possible to introduce this system within your business.

This unique approach allows for a “Right first time” solution to be implemented which minimises costs and give you exactly what you want.

For more information about how HR Case management can help you visit http://www.elegant-it.co.uk/software/elegant-hr-case-management/ or email Info@elegant-it.co.uk

Bespoke Manufacturing Application, converted to the Microsoft Azure Platform.

Based on a recent trip to the Microsoft build conference, the Elegant IT development team have embraced the use of the Microsoft Azure cloud platform, one of our latest projects was to convert one of our existing customers from a standalone desktop application in to a fully Azure hosted web application. The process was extremely smooth and provided the customer with a solution that exceeded expectations.

Is this the future of application development and deployment? Probably… this method was simple, fast and flexible. Changes to the customers install were easy and instantaneous and support tasks were dealt with quickly and without the cost of a onsite visit.

Overall a good solution that makes everyone happy, below are the detail of the application, that went through the migration process.

Industry: Pharmaceutical

Requirement: A leading pharmaceutical company wanted to be able to monitor batches of vaccines during the manufacturing process and identify any issues that arose to prevent them from becoming major problems and ruining the batch.

Solution: Elegant IT created a batch tracking system for the production and quality management departments. It allows each batch of vaccine to be added to the system along with a timeline to show what actions need to happen and when for that batch. The system then shows the management team where the batch is in its life-cycle and any issues that are affecting the batch.

The application was written as a web app, give the customer access to the data they need from any device any where in the world.

Outcome: The batch tracker gives alerts around each stage of the process then the manufacturing engineer physically checks on the batches and updates the system. A visual management system highlights issues before they become major problems using green amber and red warnings. Production and Quality Managers can take action to prevent the batch being ruined.

The batch tracker system connects with the Elegant IT Virtual Whiteboard to allow transparent communication of where the issues arise. It provides a meeting format or single interactive platform to create corrective actions and drive down the number of errors.

“The system developed for us has given us a view of what’s going on in our production facility that we’d never seen before. We now have a real time picture of each batch in the manufacturing process: we know which issues are costing us the most time and causing the most waste.”

Bespoke Visual System to Track Batch Manufacturing

Industry: Pharmaceutical

Requirement: A leading pharmaceutical company wanted to be able to monitor batches of vaccines during the manufacturing process and identify any issues that arose to prevent them from becoming major problems and ruining the batch.

Solution: Elegant IT created a batch tracking system for the production and quality management departments. It allows each batch of vaccine to be added to the system along with a timeline to show what actions need to happen and when for that batch. The system then shows the management team where the batch is in its lifecycle and any issues that are affecting the batch.

Outcome: The batch tracker gives alerts around each stage of the process then the manufacturing engineer physically checks on the batches and updates the system. A visual management system highlights issues before they become major problems using green amber and red warnings. Production and Quality Managers can take action to prevent the batch being ruined.

The batch tracker system connects with the Elegant IT Virtual Whiteboard to allow transparent communication of where the issues arise. It provides a meeting format or single interactive platform to create corrective actions and drive down the number of errors.

“The system developed for us has given us a view of what’s going on in our production facility that we’d never seen before. We now have a real time picture of each batch in the manufacturing process: we know which issues are costing us the most time and causing the most waste.”

Bespoke Visual System to Track Contract Errors

Industry: Transport

Requirement: The commercial department of a large metropolitan transport organisation wanted to track and minimise contract errors, but the project was deemed too difficult by its in-house developers.

Solution: Elegant IT created a bespoke application that tracks live contracts to ensure that all of the necessary information is complete and up to date. For example, contract reference, description, relevant contacts, framework, reviews, expiry date, etc. The system takes an Excel file that is generated automatically by the company’s internal contract system and imports it into a database, which records the issues then tracks them until completion.

Outcome: The system allows managers to see the areas in which they are experiencing the most errors, and how long it takes to resolve them.

The system connects with the Elegant IT Virtual Whiteboard to allow transparent communication of where the issues are. This management tool also provides a meeting format or interactive platform to drive down the number of errors by creating corrective actions.

“Elegant IT’s solution allows us to track and manage issues that have plagued the department for years. Their ‘out of the box’ thinking allows a solution to be put in place that has made a positive impact on our day to day operations.”

Cloud computing – an introduction

The term cloud computing is almost as ubiquitous as the grey clouds in an autumn sky. But what is cloud computing? And what does it mean for your business?

What is cloud computing?

In its simplest terms, cloud computing means storing data and programs on a remote server, provided by a third party, and accessing them using the internet. This is instead of storing and accessing data and programs on your computer’s own hard drive or your company server.

The cloud has become a metaphor for the internet, and cloud also encompasses business services such as Software-as-a-Service (SaaS). SaaS is an application to which a business subscribes then accesses over the internet (for example, Microsoft Office 365). The business does not own the software but pays for its use, maintenance and all updates by a monthly or annual fee.

Advantages and disadvantages

One of the advantages of cloud computing is that there are no upfront capital costs of purchasing servers and creating a network infrastructure, and there are no maintenance or update costs for the equipment and some of the software. The capital costs are replaced by monthly operating costs, and you only pay for what you use. Cloud computing can also be scaled up (or down) quickly and easily, but this flexibility comes at a cost.

However, most medium-sized businesses that have been established for more than a few years have already invested in their own infrastructure. It is often much more cost-effective to maintain what they already have, than to drop it in favour of using cloud-based applications and data storage.

In addition, cloud computing requires a reliable, high speed internet connection. Although this is available to the majority of businesses, there is a greater dependency on service providers and the risk that a service may stop being supported. It is also important to know where the servers are located. We use secure UK-based data centres so that we can be sure that they meet the needs of British businesses.

Hybrid solution

We have found that, for many of our clients, a hybrid solution suits them best. It may be more cost-effective to use a hosted (cloud) email system, which can deliver a reliable, secure service, than running your own email server. However, other systems and aspects of data storage and access are often better served by your own company infrastructure. Each business is different and we use our experience of what we have seen to work well (or not so well) in different business scenarios to help you make decisions for your business. Cloud technology is evolving all the time, so we continually reassess the options for our clients. If you’d like to know more about which cloud solutions are appropriate for your business, then please contact us.

Windows 10 – to upgrade or not to upgrade?

The arrival of Windows 10 was met with a renewed sense of excitement after the less than stellar reception for Windows 8, and the new operating system goes a long way to resolving the problems of its predecessor.

Windows 10 is available as a free upgrade to current users of Window 7 and Windows 8.1. We’re using it here at Elegant IT and some of our clients are using it too – all without major problems. There’s still plenty of time to decide, as we understand that the free upgrade will be available until July 2016.

Windows 10 can be described as a hybrid between Windows 7 and Windows 8.1, switching style according to the device being used: desktops return to a Windows 7 style of design complete with a start menu, while tablets use the Windows 8 design with touch features and live tiles. The Charms bar has gone (on the desktop), replaced by a more robust Settings section that is easily accessed from the Start menu.

Windows 10 offers new Universal apps, which means that you can purchase an app once and then have it available on all of your Windows devices. There are also clever features such as the Cortana Virtual Assistant, which is now available on laptops and PCs with Windows 10, as well other Windows devices (phones, tablets, laptops, desktops, hybrids).

Windows 10 is (and will be) constantly updated, so if you’re thinking of upgrading, then January 2016 would be a good time. This is six months after the release date and high volumes of devices pre-installed with Windows 10 are likely to be sold in the US in November and December. This is in addition to the estimated 100 million devices which have already been upgraded, and it means that the operating system will have had a thorough testing and the kinks ironed out by then.

If you’d like to know more or you’re running an older version of Windows, or using older hardware then contact us to discuss the implications of upgrading.

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