Measurement of Intangible Value

Until recently, assessment of the value delivered by a project or change within an organisation has been mainly focused on the tangible elements relating to costs, time, people or other resources. However, this does not tell the whole story and excludes essential intangible elements such as relative safety improvements or perhaps ease of response.

Dr David Taylor, visiting Professor of Strategy at the International School of Management, Paris, has developed a technique that solves this problem and can be used to assess the total value delivered by a given project or change in situation, including both tangible and intangible elements. The process is called Taylor’s Intangible Measurement Method (TIMM).

This powerful technique has been developed into a user-friendly software tool, allowing anyone from corporate boardroom to SME to quickly and objectively assess the value delivered for any project, process or corporate change.

The process is based on the premise that while an absolute measure of value is very hard to define due to its subjective nature; the relative change from one state to another can be measured providing a view of the change in Value.

The process operates by defining a baseline state and then analysing the changing elements within a specially configured framework. It then makes use of multi-criteria structured decision-making techniques to bring together the tangible and intangible elements of that framework and deliver an assessment of the Value change.

More information on this tool and its many applications can be found by contacting us at info@intangible-values.com.

Details of the TIMM process and the research supporting this revolutionary approach can be found in Dr Taylor’s book, Measuring Intangible Value, D I W Taylor, iUniverse, ISBN 978-0-595-71462-9