Elegant QM (Issues tracking)

Issues tracking for efficient quality management.

Our issues tracking system allows you to monitor the actions taken once a issue has been identified to ensure that it is followed up according to the correct quality management process.

Elegant QM makes it easy to:

• Capture and track many different types of issues, e.g. internal, customer, supplier
• Notify the relevant people after an action has been taken or a period of time has elapsed
• Ensure that no issue get lost in the system, or forgotten
• Capture as much or as little information as you need
• Add new issues, review and investigate existing issues
• Generate reports against Key Performance Indicators
• Follow Eight Disciplines (8D) problem solving processes

Benefits to your business:

• Better issues tracking and improved processes
• Reduced costs
• Greater efficiency in quality management
• Easier compliance with quality processes
• Reduced risk of customer complaints